In case of questions relating to data protection, you are able to contact us on weekdays between 9 a.m. and 6 p.m. by calling +49 6281 56435-0 or emailing firstname.lastname@example.org.
Collection of access data
The Provider collects data on all access to the website (“server log files”). Access data includes the name of the website accessed; the file, date and time of access; data volume transmitted; notification of successful access; browser type along with the version; user operating system; referrer URL (previously visited page); IP address; and requesting provider. The Provider uses the log data with no assignment to the user’s person or other profiling in line with the statutory provisions for statistical analysis only for the purpose of the operation, security and optimisation of the website. However, the Provider reserves the right to review the log data if concrete evidence exists for legitimate suspicions of unlawful use.
Collection and use of personal data
Personal data is only collected and used by the Provider if this is permitted by law or the Users consent to the collection of data. As a rule, the Users are able to discern which data is stored when using the service, e.g. their name, email address and message when they use the order form.
The personal data provided for the purpose of ordering goods (e.g. name, email, address, payment information) shall be used by the Seller to fulfil and process the contract. This data shall be treated as confidential and not disclosed to third parties not involved in the order, delivery and payment process.
When contacting the Provider (via the contact form or email), the Users’ information will be stored for the purpose of processing the query and in case follow-up questions should arise.
The provider has taken organisational, contractual and technical security measures to ensure that the statutory data protection provisions are complied with, and any accidental or intentional manipulation, loss, destruction or access by unauthorised persons is prevented.
Forwarding of data to third parties
Users’ data shall only be forwarded to third parties if this is permitted by law or the Users consent to forwarding of the data.
This is for example the case if forwarding of the data serves the fulfilment of contractual obligations to Users, and the postal address is passed on to a shipping company when an order is placed. Or if the data is requested by competent authorities, such as law enforcement agencies.
The Users’ personal data will never be sold or forwarded to third parties for advertising purposes or to generate user profiles.
The provider uses “cookies” as part of its online services. Cookies are small files that are stored on the user’s computer and can store information for providers. Session cookies are erased when the user closes the browser; persistent cookies are retained for a prescribed period of time, and can provide the information stored when the online services are accessed again.
Cookies facilitate use of the service, e.g. they save the user’s shopping basket status.
Provision of information via newsletters
Emails containing promotional information about the Provider and their services will only be sent with the explicit consent of the user. Users are able to opt out of receiving the newsletter at any time. An opt-out option can be found in every email, among other locations.
Before being sent the newsletter, the email account holder shall receive a confirmation email in which they are required to confirm they wish to sign up for our newsletter. Unconfirmed registrations will automatically be deleted within four weeks at the latest.
Messages pertaining to the contractual relationship with the user are not considered promotional information. This includes the transmission of technical information, payment details, queries concerning orders, and comparable messages.
Users are subsequently able to request their removal from the mailing list via email using the above contact options.
When a user signs up for the newsletter, the Provider stores the user’s time of signing up and the confirmation email along with the user’s IP address. The Provider is required by law to log newsletter registrations to be able to verify proper registration.
The Provider uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on the user’s computer to enable the analysis of your use of the website. The information generated by the cookie about the user’s use of this website is generally transmitted to and stored by Google on servers in the USA.
If IP anonymisation is activated on this website, the user’s IP address will be truncated within Member States of the European Union or other parties to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. IP anonymisation is active on this website. Google will use this information on behalf of the website operator to evaluate how the website is used, compile reports on website activity, and provide the website operator with other services relating to website activity and internet usage.
The IP address transmitted by your browser within the scope of Google Analytics will not be pooled with other data held by Google. The user is able to prevent the storage of cookies by selecting the appropriate settings on their browser. The Provider wishes to point out, however, that this may mean it is not possible to use the full functionality of this website. Users may also prevent the collection of data generated by the cookie and related to their use of the website (incl. their IP address) for Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Facebook social plugins
This website uses so-called social plugins (“plugins”) from the Facebook social network, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be identified by one of the Facebook logos (white “f” on a blue tile or “thumbs up” sign), or are additionally marked as a “Facebook social plugin”. An overview of the Facebook social plugins and their appearance can be viewed here: https://developers.facebook.com/docs/plugins.
When a user visits a page on our website containing such a plugin, the browser establishes a direct connection to Facebook’s servers. Facebook sends the contents of the plugin directly to your browser and integrates this into the website. The Provider has no control over the extent of the data that Facebook obtains via this plugin and therefore informs the users according to its current state of knowledge: Integration of the plugin allows Facebook to receive the information that you have accessed the according page on our website. If the user is logged into Facebook when the plugin is used, Facebook is able to link their visit with their Facebook account. If the user interacts with the plugins, e.g., if they click on the ‘Like’ button or post a comment, the corresponding information will be sent directly from their browser to a Facebook server and stored there. Even if the user does not have a Facebook account, there is still the possibility that Facebook may find out and store their IP address. According to Facebook, only an anonymised IP address is stored in Germany.
If a user has a Facebook account and does not want Facebook to collect data about them via our website and link this with the data Facebook has saved about them, they will need to log out of Facebook before visiting the website and to delete any Facebook cookies accordingly. It is also possible to use add-ons for the browser to block Facebook social plugins, e.g. the “Facebook blocker”.
+1 button by Google+
This website uses the functions of the Google+ social network (e.g. the “+1” button) operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). When a user visits a page on our website containing such a button, the browser establishes a direct connection to Google’s servers. Google sends the contents of the buttons directly to your browser and integrates this into the website. The provider therefore has no control over the extent of the data that Google obtains via this plugin.
According to Google, no personal data is compiled if a button is not clicked. Only if Google+ users are logged into their account will information such as their IP address be collected and processed. For information on the purpose and scope of data collection and the further processing and use of data by Google, as well as your related rights and settings options for the protection of your personal privacy, please see Google’s policy on the “+1” button: www.google.com/intl/de/+/policy/+1button.html and FAQs: http://bit.ly/r3Qmer. When a user has a Google+ account and does not want Google to collect data about them and to link this with their Google account information, they will need to log out of Google+ before visiting our website and delete any Google cookies within the browser accordingly.
This website uses the buttons of the Twitter service. These buttons (e.g. “Tweet” or “Follow”) are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
This website uses the buttons (“Pin it”) of the Pinterest service, http://pinterest.com. By using this button, users are able to share details of the Provider’s products on their “Pinterest boards”.
Withdrawal, changes, corrections and updates
Upon request, the user is entitled to receive information at no charge about their personal data stored by the provider. The provider’s contact details can be found in the imprint.
In addition, the user has the right to correct inaccurate data, and to block and delete their personal data insofar as this is not contrary to any statutory retention requirements.